Tried to download Jaman Player 9/5 am. Started to download but hung on 2 % and would proceed no further. Turned off all blocking but still won't download beyond 2 %. Don't know what is wrong technically but will help in any way to get this download.

I can"t even get player to download I have vista it just keeps trying to connect and I am on high speed cable what do I do?

I give up let me know when you can help me or if you want to use mine as to find problems I will check back

Hi sammi,

We figured that one out just today. (Thanks, haroldpohl!!) Try turning off your
security/virus protection ONLY while you download the Jaman Player. It seems
that some of the security software affects the download of the Player.

This will NOT affect the movie download, just the Player installation.

Please let me know if that doesn't help.

Best,
Chris

I'm running into error problem #1 I've got Windows XP pro with Norton Internet Security Happy to speak with you about it Kim

I like the idea of this player.. excited about the movie selection .. but I can't download my free rentals...

im on a mac. ive got the player. selected the movie download now it wont download...annoying to say the least.

I tried to download "I Am Alive" twice, and both times there was a problem. The downloads did not initiate (I also used up both my free rentals and did not get the movie). The only difference from when I downloaded successfully is that I have installed a wireless router. My desktop, however, is plugged in with a cable and I have no problems with my internet connection otherwise. Any suggestions?

Thanks, gordoncanada

I left Jaman on all night and in the morning it had connected, downloaded one of the movies, canceled the other one, and restored one rental. Hey, this works great if you're patient.

thanks, gordoncanada

i´m looking forward to see at least one movie from jaman since yesterday but it´s worthless, is there any other similar link that i can use to watch movies?????

jamalmartz, can you update to the 1.1 player and then once logged in select authorize playback from the menu
imafish, we show your download completed in 2 hours 43 mins.
gordoncanada we can see your download worked the second time, can you tell us what you did?
fortizman, yours is stuck, you should update to the 1.1 player and resume the download

how i can download this movies

Just give up on it, no one seems interested on what we say anyway, bye bye Jaman, Hello iTunes

I'd love to hear what you have to say, javier1968. And I don't think you can find our content on iTunes.

Aorin ... I appreciate your point, but well ... it appears that a number of your users (me included) can find the content on Jaman but we can't watch the content even after paying for it! What's worse, support emails go unanswered and forum messages with problems havent been responded to for months. I'm rooting for you guys, but frankly, I don't see the level of caring or support I would have expected. I really hope I'm just catching youguys at a bad time since I really do want a service like yours to succeed.

Hi waidy, I just responded to your question here, but feel free to message me with more.

We were backlogged with support emails for a while, but now any message will be replied to within a few business days, if not on the same day. But thanks for your patience, and I hope you stick with Jaman!

After one successful download a week ago, now my downloads don't work. I get emails each time including "The Jaman server has not heard from your Jaman Player for a while."

I checked my Macafee, log which shows Internet & Network, Inbound Events; many listings such as: 1/27/2008 1:02:47 AM Source IP 192.168.1.46 Host Name DellXPS410,myhome.westell.com Event Information: UDP Port 53130

The IP 192.168.1.46 is the IP of my computer as listed in my Westell DSL Modem/Router. DellXPS410 is the name of my computer. It seems to do it a number of times. Looks like it could be the attempted downloads of a Jaman film. My choses in the log are to Trust, Ban or Trace this address. Trace does nothing, I presume because this is my computer.

So should I set UDP port 53130 and 192.168.1.46 as Trusted???

Would that help me download?

wteague I can be contacted Sunday after 4:00 PM EST.

goto http://www.whatsmyip.org/ this is the IP address we will see
You don't need to open up anything on your router. Tracing should trace it whether it's your computer or not so if it doesn't you either disallowed it or you have a broken router.
However that being said, I know nothing about Westell DSL modems so they may do something different to the rest.
We really haven't heard from your computer since December 20th.
Typically this is because you are not running the Jaman Player / Service.
For downloads to work you need to be able to connect out on ports 9000-10000.

didnt get to see westwood park couldnt get it to play so you own me other movie

how do i get the movie to play

rayjeanette, have you downloaded and installed the Jaman player? What happens if you try to download a free movie trailer, like this one?