Thanks for your inquiry and sorry you're having problems. Not hearing audio with your movie is an odd problem, here are some things to try: - make sure you can hear sound from other applications - such as on a trailer on jaman.com - check the advanced mixer settings for your sound to make sure the jaman application has sufficient volume (in windows double-click the speaker icon and click mixer) - make sure you have the latest version of quicktime (http://www.apple.com/quicktime/download/) - make sure you have the latest version of the jaman player (inside jaman player click on Tools, then Check for Update) - there are some additional hints here: http://forums.macnn.com/90/mac-os-x/281427/no-audio-in-quicktime-not-peep/ and here: http://discussions.apple.com/thread.jspa?threadID=1554251&tstart=0 (oddly enough launching the application 'garageband' on your mac seems to fix most people's quicktime audio problems)

We hope one of these things fixes your problem. If you're still having trouble please file a support request.

Thanks,

Jaman Support